Call us to: +15103340139 contact@momuwap.com

Privacy Policy

 

This Policy applies to Momuwap, and it governs any and all data collection and usage by us. Through the use of
www.momuwap.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website.

2. Why we collect personally identifiable information and the legal basis for such collection.

3. How we use the collected information and with whom it may be shared.

4. What choices are available to you regarding the use of your data.

5. The security procedures in place to protect the misuse of your information.

Our Services and our Website:

1.1 MOMUWAP Offers a set of different services to ours customers such like hosting services, mobile apps, API’S D-card and website services (including shared, VPS, and dedicated hosting, WordPress hosting, domain services, emails accounts, development and design web and mobile apps, cloud services and domain registration services among others.

1.2 We also have a website (the «Website») where website visitors, prospective customers and potential job applicants can find out more about us and our Services.

1.3 When our customers use our Hosting and Cloud Services, they provide us with third party data. We only collect this data in accordance with our customers instructions. This means that our customers are in control of the data they upload to our platforms.

1.4 We enter into agreements with our customers that set out our legal obligations in relation to that data, and explain that we may only use such data to provide the Services to our customers (to provide Hosting Services, Cloud Services or the Domain Registration Services). In many legal jurisdictions, particularly those within the European Economic Area («EEA»), MOMUWAP is considered to be a «data processor» in relation to such client data. Each of our customers would be considered to be a «data controller». As a controller, each MOMUWAP client is responsible for complying with the requirements for controllers under the General Data Protection Regulation («GDPR») which requires notice, disclosure and specific legal bases for transferring data to MOMUWAP and using the Hosting and Cloud Services. As a processor, MOMUWAP has some – but not all – of those responsibilities.

1.6 If you would like more information about the data collected by a particular MOMUWAP client and, in turn, transferred to MOMUWAP, please refer to that client’s privacy notice which would typically be located on their website.

1.7 The personal information we collect from you when we provide you with Services will depend on the type of service or support you require.

2. Personal information collected.

2.1 Personal information is collected directly from you when you:

  • (a) complete contact forms or request newsletters or other information from us (for example, your email address.
  • (b) Log in to your account, such as your log-in credentials (for example, your username and password).
  • (c) Request assistance from our technical support team (for example, your phone number or email address).
  • (d) Create an account or purchase any of our Services (for example, billing information, contact information, credit card number and in certain circumstances, government identification).
  • (e) participate in surveys or contests or participate in activities we promote which might require information from you.

2.2 Most of the personal information that we collect is necessary to keep all of our Services functional and accessible by you. If we’re asking for personal information beyond this scope, we’ll make sure to clearly let you know why we need it (and what the effects of not providing it may be).

2.3 Some of this data may be personal data. We may use this information to contact you from time to time about our products, promotions and other services that relate to your account. You can manage and choose the information you want to receive. Please send an email to privacypolicy@momuwap.com to more information.

2.4 We will also collect and process other data that might be less obvious to you. For example, account-related information is collected in association with your use of the Services (like the types of services you have used, your payment history, the amount of your payments, your domain name, information about when products renew or expire, customer service requests, information requests, etc.).

3. Information we collect automatically:

3.1 When you use our Hosting Services: we may collect certain information automatically from your device. This may include information like your IP address, your device type, any unique device identification numbers, browser types, information about your broad geographic location (for example, country or city level location) and other technical information that may identify you.

3.2 MOMUWAP does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

3.3 MOMUWAP uses various third-party social media features including but not limited to Facebook, Instagram and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Momuwap’s control.

4. Information we collect from third party sources:

4.1 In our capacity as data controller, we may collect information from third parties. This may include information from partners to maintain the functionality of their Services (such as domain name registrations and third-party email packages). We may combine this data with information we already have so that we can properly update, analyze and expand our Services. This information will only be used for the specific reason for which it was provided to us.

5. Disclosure of information:

MOMUWAP may not use or disclose the information provided by you, except in the following circumstances:

· As necessary to provide services or products that you have requested.
· In other ways described in this Policy or to which you have consented.
· In conjunction with other information in such a way that your identity cannot reasonably be determined.
· As required by law, or in response to a subpoena or search warrant.
· To external auditors who have agreed to keep the information confidential.
· As necessary to enforce the Terms of Service.
· As necessary to maintain, safeguard and preserve all rights and property of Momuwap.

6. Marketing Purposes.

MOMUWAP greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in MOMUWAP products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

7. Children under the age of 13:

MOMUWAP website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

8. How We Use Cookies:

We do not have any cookies on our website but we do have social media links and video content that use so-called «third party cookies» as explained in the following paragraph:

•Third Party Cookies: Third party cookies from YouTube, Google, Instagram and other social media similar apps may be in use on the site, depending on whether videos are currently embedded in content, etc.

9. Confidentiality:

MOMUWAP primary business operations are located in California in the United States and we are subject to the laws and regulations in that jurisdiction. We may be called upon by various law enforcement agencies to comply with ongoing investigations. Compliance may include the secure handover of one or more customers or any information data to a legally-authorized government agency.

10. Notice to European Union Users

Momuwap’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

11. Security

MOMUWAP takes precautions to protect your information. When you submit sensitive information via the website, your
information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for «https» at the beginning of the address of the webpage, also our servers have a cloudLinux and another systems to protect your information and keep it safety.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms:

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address:

MOMUWAP

Email: privacypolicy@momuwap.com
Telephone Number: 5103340139
Mailing Address:
3512 Barrett Ave
Richmond, California
94805.

The data controller responsible for your personal information for the purposes of GDPR compliance is MOMUWAP as well.